.tq-hero{background:radial-gradient(circle at 87% 30%,#266d6c 0,transparent 36%),linear-gradient(110deg,#152f4c,#163d4f);padding:45px 0;color:#fff}.tq-kicker{font-size:10px;letter-spacing:1.7px;font-weight:800;color:#2e7c73;display:block;line-height:1.7}.tq-hero .tq-kicker{color:#a7dccc}.tq-hero h1{font-size:clamp(29px,3.1vw,43px);line-height:1.4;color:#fff!important;letter-spacing:-1.4px;margin:13px 0}.tq-hero h1 em{font-style:normal;color:#bceacb}.tq-hero p{color:#d0dfdf;font-size:13px}.tq-wrap{max-width:1420px;padding-bottom:60px}.tq-nav{display:flex;flex-wrap:wrap;gap:8px;padding:20px 0;border-bottom:1px solid #e1e8e7}.tq-nav a{padding:9px 14px;border-radius:20px;background:#eef5f0;color:#275f4c;font-size:12px;font-weight:750}.tq-heading{margin:32px 0 25px}.tq-heading h2,.tq-editor h2{font-size:29px;line-height:1.5;color:#203e4c;letter-spacing:-1px;margin:8px 0}.tq-heading p{color:#7b8a8b;font-size:13px}.tq-cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:22px}.tq-two{grid-template-columns:repeat(2,minmax(0,1fr))}.tq-panel{background:#fff;border:1px solid #e0e9e5;border-radius:16px;padding:26px;min-width:0}.tq-panel h3{font-size:18px;margin:8px 0 17px;letter-spacing:-.5px;color:#214648}.tq-panel p{color:#6c7f7d;line-height:1.9;font-size:13px;overflow-wrap:anywhere}.tq-panel a{color:#176b51;font-size:13px;font-weight:700}.tq-number{display:block;font-size:28px;font-weight:800;color:#a4cbb5;margin-bottom:23px}.tq-callout{background:#e6efdf;border-radius:16px;padding:29px;color:#315039;min-width:0}.tq-callout h3{font-size:27px;line-height:1.5;letter-spacing:-1px}.tq-callout p{font-size:13px;line-height:1.9;color:#71816a}.tq-button{display:inline-flex;justify-content:center;align-items:center;border:1px solid #196d55;border-radius:9px;padding:11px 15px;background:#196d55;color:#fff!important;font-size:12px!important;font-weight:750;cursor:pointer;text-decoration:none;line-height:1.5;max-width:100%;box-sizing:border-box}.tq-button:hover{filter:brightness(.95)}.tq-button:focus-visible,.tq-toolbar a:focus-visible{outline:3px solid #e5bc68;outline-offset:3px}.tq-soft{background:#f3f8f3;color:#23634a!important;border-color:#d8e5da}.tq-danger{background:#a64e40;border-color:#a64e40}.tq-badge{display:inline-block;background:#eaf5e9;color:#39764e;padding:5px 8px;font-size:10px;border-radius:5px;font-weight:750;line-height:1.5}.tq-row{display:block;padding:18px 0;border-top:1px solid #e8eeea;overflow-wrap:anywhere}.tq-row b,.tq-row small{display:block}.tq-row b{font-size:14px;margin:8px 0;color:#304e47}.tq-row small,.tq-muted{font-size:11px;color:#819187;line-height:1.8}.tq-notice{padding:20px 23px;border-radius:11px;background:#fff4df;color:#866c3b;font-size:13px;line-height:1.9;margin:20px 0}.tq-notice p{color:inherit}.tq-section{margin-top:25px}.tq-inline{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.tq-inline form{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.tq-inline label{margin:0!important}.tq-trade{display:flex;align-items:center;justify-content:space-between;gap:18px;flex-wrap:wrap}.tq-editor{max-width:800px;margin:30px auto}.tq-editor p{margin:18px 0}.tq-wrap label{display:block;font-size:12px;font-weight:700;color:#3f6355;margin:13px 0 8px}.tq-wrap input:not([type=hidden]):not([type=checkbox]),.tq-wrap textarea,.tq-wrap select{box-sizing:border-box;max-width:100%;width:100%;padding:11px;border:1px solid #d6e4da;border-radius:8px;font:inherit;font-size:13px;background:#fbfdfb;color:#335344}.tq-wrap textarea{resize:vertical}.tq-wrap input[type=checkbox]{width:auto}.tq-wrap input[type=file]{font-size:12px}.tq-wrap form .tq-button{margin:8px 0}.tq-wrap .errorlist{font-size:12px;color:#a8493d}.tq-queue-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:24px;align-items:start}.tq-side{display:grid;gap:23px;min-width:0}.tq-case-link{position:relative}.tq-case-link>span:not(.tq-badge){font-size:12px;color:#7d8d80}.tq-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:13px}.tq-evidence{padding:22px;background:#f5f8f5;border-radius:11px;margin:22px 0;overflow-wrap:anywhere;font-size:13px;line-height:1.9}.tq-pages{display:flex;justify-content:center;gap:19px;font-size:12px;padding:15px}.tq-toolbar{display:flex;flex-wrap:wrap;align-items:center;gap:14px;margin:18px 0;padding:13px 17px;border:1px solid #dfe9e3;background:#f6faf6;border-radius:10px;grid-column:1/-1;min-width:0}.tq-toolbar a{font-size:11px;color:#427658;font-weight:700}.tq-wrap a,.tq-panel,.tq-editor{overflow-wrap:anywhere}
@media(max-width:1024px){.tq-cards{grid-template-columns:repeat(2,minmax(0,1fr))}.tq-queue-layout{grid-template-columns:minmax(0,1fr) 260px;gap:18px}.tq-panel{padding:22px}}
@media(max-width:760px){.tq-cards,.tq-two,.tq-queue-layout{grid-template-columns:1fr}.tq-side{grid-template-columns:1fr}.tq-hero{padding:32px 0}.tq-hero h1{font-size:30px}.tq-heading h2,.tq-editor h2{font-size:25px}.tq-nav a{padding:8px 10px;font-size:11px}.tq-editor{padding:21px}.tq-inline{align-items:flex-start}.tq-trade{align-items:flex-start}.tq-hero p{max-width:290px;line-height:1.8}}
:root[data-theme=dark] .tq-panel{background:#172a34;border-color:#30444c}:root[data-theme=dark] .tq-panel h3,:root[data-theme=dark] .tq-heading h2,:root[data-theme=dark] .tq-row b{color:#d9e8dd}:root[data-theme=dark] .tq-panel p{color:#afc2b9}

.tq-inline form select{width:auto;min-width:135px}.mi-chat-report-link{font-size:10px;color:#75837c;margin-top:3px;text-decoration:underline}

/* v1.56 · unified trust / safety design language */
.tq-hero--156{position:relative;overflow:hidden;padding:58px 0;background:linear-gradient(105deg,rgba(234,244,255,.97) 0%,rgba(228,241,255,.94) 48%,rgba(196,222,251,.75) 100%),url('../img/hero-city.jpg') center/cover;border-bottom:1px solid #d5e4f8;color:#12335e}
.tq-hero--156:before{content:"";position:absolute;right:-105px;top:-125px;width:420px;height:420px;border:1px solid rgba(39,106,213,.24);border-radius:50%;box-shadow:0 0 0 47px rgba(65,141,231,.035),0 0 0 116px rgba(65,141,231,.035)}
.tq-hero--156 .tq-kicker{color:#2768b9}
.tq-hero--156 h1{color:#122f5b!important;font-size:clamp(27px,3.2vw,43px);line-height:1.32;margin:12px 0 12px}
.tq-hero--156 h1 em{color:#236cdb}
.tq-hero--156 p{color:#547397;font-size:13px}
.tq-hero-content{position:relative;display:flex;align-items:center;justify-content:space-between;gap:30px;z-index:1}
.tq-hero-chip{display:grid;gap:4px;border:1px solid #dbe9fd;background:rgba(255,255,255,.75);border-radius:18px;padding:19px 23px;box-shadow:0 16px 36px rgba(38,93,169,.08)}
.tq-hero-chip strong{color:#1a5daf;letter-spacing:1.2px;font-size:13px}
.tq-hero-chip small{color:#607f9f;font-size:11px}
.tq-wrap--156{max-width:1500px;padding:0 18px 76px;color:#233d60}
.tq-nav--156{gap:9px;border-bottom:1px solid #e4edf8;margin-bottom:24px;padding:17px 0}
.tq-nav--156 a{background:#fff;border:1px solid #dce8f8;color:#255d9d;padding:10px 14px;border-radius:12px;font-weight:800;font-size:12px;text-decoration:none;transition:background .2s,border .2s}
.tq-nav--156 a:hover{background:#eef6ff;border-color:#b7d4fb}
.tq-wrap--156 .tq-kicker{color:#2f77d0;letter-spacing:.13em}
.tq-wrap--156 .tq-panel{border:1px solid #dfeafa;border-radius:19px;background:#fff;box-shadow:0 10px 24px rgba(26,76,140,.045);padding:23px}
.tq-wrap--156 .tq-panel h3{color:#153d71;margin:8px 0 14px;letter-spacing:-.035em}
.tq-wrap--156 .tq-panel p{color:#637d9b}
.tq-wrap--156 .tq-button{border-color:#2468d3;background:#2468d3;border-radius:12px;font-weight:850}
.tq-wrap--156 .tq-button.tq-soft{background:#f1f7ff;border-color:#d6e5fa;color:#2563ad!important}
.tq-wrap--156 .tq-row{border-color:#edf2f9}
.tq-wrap--156 .tq-row b{color:#193b69}
.tq-wrap--156 .tq-notice{background:#fff2e7;border:1px solid #f9dec3;color:#8f4e19}
.tq156-intro,.tq156-page-head{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:14px;margin:26px 0 21px}
.tq156-intro h2,.tq156-page-head h2{font-size:clamp(24px,2.3vw,31px);font-weight:900;letter-spacing:-.055em;color:#173e75;margin:4px 0 8px}
.tq156-intro p,.tq156-page-head p{font-size:12px;color:#6a82a0;line-height:1.8;margin:0}
.tq156-inline-pills{display:flex;gap:8px;flex-wrap:wrap}
.tq156-inline-pills span{display:inline-flex;padding:8px 11px;background:#e9f3ff;border:1px solid #d2e4fa;border-radius:999px;font-size:10px;font-weight:800;color:#2461ad}
.tq156-home-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:15px;margin:24px 0}
.tq156-action{display:flex;flex-direction:column;align-items:flex-start;gap:10px;min-width:0;padding:22px 18px;background:#fff;border:1px solid #deebfc;border-radius:19px;text-decoration:none;color:#224672;box-shadow:0 14px 28px rgba(26,76,140,.04);transition:transform .2s,box-shadow .2s}
.tq156-action:hover{transform:translateY(-3px);box-shadow:0 18px 34px rgba(26,76,140,.095)}
.tq156-action-icon{width:40px;height:40px;display:grid;place-items:center;border:1px solid #d3e6ff;border-radius:14px;background:#edf6ff;color:#2771cd;font-size:12px;font-weight:900}
.tq156-action strong{font-size:15px;font-weight:900;color:#173c6d}
.tq156-action p{font-size:12px;line-height:1.85;color:#758aa3;margin:0;flex:1}
.tq156-arrow{color:#276bd0;font-size:11px;font-weight:900;margin-top:5px}
.tq156-bottom-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:17px;margin:23px 0}
.tq156-staff-link{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:20px 24px;background:#f2f8ff;border:1px solid #dceafa;border-radius:18px;margin:18px 0}
.tq156-staff-link strong{color:#1d4e84}
.tq156-staff-link p{font-size:12px;color:#728aa6;margin:7px 0 0}
.tq156-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:13px;margin-bottom:18px}
.tq156-stats>div{background:linear-gradient(180deg,#fff,#f9fcff);border:1px solid #dceafb;border-radius:17px;padding:19px 18px;box-shadow:0 8px 21px rgba(26,76,140,.04);min-width:0}
.tq156-stats span,.tq156-stats small{display:block;color:#7892b1;font-size:10px;font-weight:800}
.tq156-stats b{display:block;font-size:30px;line-height:1.5;color:#164b91;font-weight:900}
.tq156-quicklinks{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:19px 0 26px}
.tq156-quicklinks a{display:grid;gap:6px;background:#edf5ff;border-radius:15px;border:1px solid #d8e9fa;padding:16px;text-decoration:none}
.tq156-quicklinks strong{font-size:13px;color:#205b9f}
.tq156-quicklinks small{font-size:11px;color:#7894b1}
.tq156-panel{margin:16px 0}
.tq156-title-row,.tq156-case-row,.tq156-data-row{display:flex;align-items:center;justify-content:space-between;gap:13px}
.tq156-title-row{margin-bottom:18px;flex-wrap:wrap}
.tq156-title-row h3{margin:4px 0!important}
.tq156-muted{font-size:11px;color:#8598ad}
.tq156-filters{display:grid;grid-template-columns:1fr 1fr 1fr auto;align-items:end;gap:11px;margin-bottom:15px}
.tq156-filters label{margin:0!important}
.tq156-filters select{margin-top:6px}
.tq156-case-list{display:grid;gap:7px}
.tq156-case-row{padding:13px 14px;background:#f8fbff;border:1px solid #e7eef7;border-radius:12px;text-decoration:none;color:#244e7d;min-width:0}
.tq156-case-row>div{flex:1;min-width:0}
.tq156-case-row strong{display:block;font-size:12px;color:#1d477b;overflow-wrap:anywhere}
.tq156-case-row small{display:block;margin-top:5px;font-size:10px;color:#8097b2}
.tq156-case-assignee,.tq156-case-row .tq156-arrow{font-size:10px;color:#6485a8;white-space:nowrap}
.tq156-pill{display:inline-flex;padding:6px 9px;background:#e8f2ff;border-radius:999px;color:#2468b9;font-size:10px;font-weight:850;white-space:nowrap}
.tq156-pill--high{background:#fff4dd;color:#ad7419}
.tq156-pill--urgent{background:#feeaec;color:#b83c58}
.tq156-pill--normal{background:#e9f2fe;color:#2867af}
.tq156-empty{background:#f8fbff;border:1px dashed #d0e2f7;border-radius:15px;padding:25px;color:#8296ab;font-size:12px;text-align:center}
.tq156-disclaimer{font-size:11px;line-height:1.9;color:#728eab;background:#f3f8ff;border:1px solid #dceaf9;padding:13px 16px;border-radius:14px;margin:18px 0}
.tq156-detail-grid{display:grid;grid-template-columns:minmax(0,1.85fr) minmax(290px,1fr);gap:18px;align-items:start}
.tq156-details{display:grid;gap:18px;min-width:0}
.tq156-facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:14px 0}
.tq156-facts div{background:#f4f9ff;border-radius:12px;padding:12px;min-width:0}
.tq156-facts small{display:block;color:#8097b2;font-size:10px}
.tq156-facts strong{display:block;color:#245589;font-size:11px;margin-top:5px;overflow-wrap:anywhere}
.tq156-action-stack{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.tq156-verification{display:grid;gap:5px;padding:12px 3px;border-top:1px solid #e8eff8;text-decoration:none}
.tq156-verification strong{font-size:12px;color:#245184}
.tq156-verification small{font-size:11px;color:#7c94ad}
.tq156-verification span{font-size:10px;color:#2369b7}
.tq156-analytics-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:15px}
.tq156-data-row{padding:12px 0;border-bottom:1px solid #ecf3fb;font-size:12px}
.tq156-data-row b{font-size:14px;color:#1b4b88}
@media(max-width:1200px){.tq156-home-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.tq156-quicklinks{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:980px){.tq156-detail-grid{grid-template-columns:1fr}.tq156-analytics-grid{grid-template-columns:1fr 1fr}.tq156-stats{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:680px){.tq-hero-content{display:block}.tq-hero-chip{display:none}.tq156-home-grid,.tq156-bottom-grid,.tq156-quicklinks,.tq156-analytics-grid,.tq156-stats,.tq156-facts,.tq156-action-stack{grid-template-columns:1fr}.tq156-filters{grid-template-columns:1fr}.tq156-case-row{align-items:flex-start;flex-wrap:wrap}.tq156-case-assignee{margin-left:auto}.tq156-staff-link{display:block}.tq156-staff-link .tq-button{margin-top:12px}}
